FAQ

Do you offer any discounts for online purchases?
Sometimes we have a sale! If you sign up for our mailing list, you will receive all of our sales, specials and promotions!

I’m unsure if my online order went through. What should I do?
Check your email to see if you have received an order confirmation from Blanks Outlet. If not, please check your Junk Email box. If you don’t see it there either, wait 5 minutes and check again. If you still see nothing please contact customer service at ashley@blanksoutlet.com. We will research your order and verify if we have received it. For security reasons, please don’t send credit card information via email.

What methods of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, and Paypal.

Where does Blanks Outlet ship from?
We ship from Corinth, MS 38834.

Do you ship to Hawaii, Alaska, or overseas?
We ship to all 50 United States. We don’t ship to other countries at this time.

Do you ship to APO addresses?
Yes.

Can I ship to a PO Box?
Yes.

Do you offer local pickup?
No. All orders are shipped.

What shipping service do you use?
All shipping is via USPS United States Postal Service.

Delivery Times
Priority Mail is generally 2-4 business days, but that is an estimated time frame. It is not guaranteed. USPS does not consider it late or lost until 7 business days have gone by with no movement.

First Class Mail is generally 3-5 business days, but that is an estimated time frame. It is not guaranteed. USPS does not consider it late or lost until 7 business days have gone by with no movement.

This is the USPS Transit Map for Priority Mail. Our zip code is highlighted with the red arrow. Use the color key to determine the estimated shipping transit time.

 

What days of the week do you ship? 
Monday-Friday. Same day shipping cutoff is 2:30PM CST.

How will I know my order has shipped?
We will send you an email confirmation and tracking number to let you know when it’s shipped.

Can I make changes to my order after it’s been placed online?
Most orders will be shipped the same day they are placed. Once they are shipped we cannot make changes. If you do need to make a change please contact our customer service at ashley@blanksoutlet.com as quickly as possible.

Is it too late to cancel my order?
We ship your order to you as quickly as possible. It depends on the status of your order and whether it has been shipped. You can contact our customer service representatives via email at ashley@blanksoutlet.com. We will do our best to accommodate your request.

What if the estimated delivery date has passed and I still don’t have my order?
Please contact customer service team by email ashley@blanksoutlet.com. Include your email address and order number.

Have an issue with an order?
If you have an issue with an order you have placed with us, and are missing item(s) or have any damage to your item(s), you must contact us via email ashley@blanksoutlet.com within 5 business days of package receipt. After 5 business days, your order will be considered to have been received complete.

We are going to need photo documentation, so please do not throw out ANY packaging or shipping materials until after we have helped you resolve the issue. Failure to keep the materials or provide photos will limit the ways we are able to correct the issue.

We are closed the following holidays:
Memorial Day – Monday, May 27th, 2019.
Independence Day – Thursday, July 4th, 2019.
Labor Day – Monday, September 2nd, 2019.
Thanksgiving – Thursday, November 28th and Friday, November 29th, 2019.
Christmas – Tuesday, December 24th and Wednesday, December 25th, 2019.
New Year’s Day – Tuesday, December 31st and Wednesday, January 1st, 2020.