Do you offer any discounts for online purchases?
Sometimes we have a sale! If you sign up for our mailing list, you will receive all of our sales, specials and promotions!
Do I need an account to place an order?
Yes. You can easily create an account on the shopping cart checkout page by setting a username and password as noted in the image below. By creating an account, you’ll be able to: track your orders and review past purchases, request a return or exchange directly from your account, manage your account details, and shop more quickly the next time by saving your address and email preferences.
I’m unsure if my online order went through. What should I do?
Check your email to see if you have received an order confirmation from Blanks Outlet. If you don’t see it, wait 5 minutes and check again. If you still don’t see an order confirmation email from us, please check your Spam or Junk email folder. Open the email and mark it “Not Spam”. You can also use your email search bar to search for emails from us. Type or paste this text in:spam blanksoutlet in the search bar. Open any email from us and mark it “Not Spam”. This will take care of the problem on all future emails from us. If you have checked your Spam or Junk email folder, and still don’t see an email from us, contact customer service at email@example.com. We will research your order and verify if we have received it. For security reasons, please don’t send credit card information via email.
What methods of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, and Paypal.
Where does Blanks Outlet ship from?
We ship from Panama City Beach, FL 32408.
Do you ship to Hawaii, Alaska, or overseas?
We ship to all 50 United States. We don’t ship to other countries at this time.
Do you ship to APO addresses?
Can I ship to a PO Box?
Do you offer local pickup?
No. All orders are shipped.
What shipping service do you use?
All shipping is via USPS United States Postal Service or UPS Ground.
Priority Mail is generally 2-4 business days, but that is an estimated time frame. It is not guaranteed. USPS does not consider it late or lost until 7 business days have gone by with no movement.
First Class Mail is generally 3-5 business days, but that is an estimated time frame. It is not guaranteed. USPS does not consider it late or lost until 7 business days have gone by with no movement.
UPS Ground is generally 2-4 business days, but that is an estimated time frame. It is not guaranteed. UPS does not consider it late or lost until 7 business days have gone by with no movement.
What days of the week do you ship?
Monday-Friday. Same day shipping cutoff is 12:00 PM CST.
How will I know my order has shipped?
We will send you an email confirmation and tracking number to let you know when it’s shipped. Make sure that emails from BlanksOutlet.com are not going to your Spam or Junk folder. If you don’t see a shipping notification email from us, please check your Spam or Junk email folder. Open the email and mark it “Not Spam”. You can also use your email search bar to search for emails from us. Type or paste this text in:spam blanksoutlet in the search bar. Open any email from us and mark it “Not Spam”. This will take care of the problem on all future emails from us.
How do I check the status of my order?
To check the status of your order, log in to your Blanks Outlet account. In the My Account dashboard, click Orders. A detailed view of each order can be accessed by clicking either the linked order number or the view button to the right of the order. You should receive an email from Blanks Outlet at every step of the order process. If you don’t get those emails, refer to the FAQ question above to ensure that emails from us are making it to your inbox.
Can I make changes to my order after it’s been placed online?
Most orders will be shipped the same day they are placed. Once they are shipped we cannot make changes. If you do need to make a change please contact our customer service at firstname.lastname@example.org as quickly as possible.
Is it too late to cancel my order?
We ship your order to you as quickly as possible. It depends on the status of your order and whether it has been shipped. You can contact our customer service representatives via email at email@example.com. We will do our best to accommodate your request.
Have an issue with an order?
If you have an issue with an order you have placed with us, and are missing item(s) or have any damage to your item(s), you must contact us via email firstname.lastname@example.org within 5 business days of package receipt. After 5 business days, your order will be considered to have been received complete.
We are going to need photo documentation, so please do not throw out ANY packaging or shipping materials until after we have helped you resolve the issue. Failure to keep the materials or provide photos will limit the ways we are able to correct the issue.
We are closed the following holidays:
New Year’s Day