FAQ

Do you offer any discounts for online purchases?
Sometimes we have a sale! If you sign up for our mailing list, you will receive all of our sales, specials and promotions!

I’m unsure if my online order went through. What should I do?
Check your email to see if you have received an order confirmation from Blanks Outlet. If not, please check your Junk Email box. If you don’t see it there either, wait 5 minutes and check again. If you still see nothing please contact customer service at ashley@blanksoutlet.com. We will research your order and verify if we have received it. For security reasons, please don’t send credit card information via email.

Where does Blanks Outlet ship from?
We ship from Panama City Beach, FL 32408.

Do you ship to Hawaii, Alaska, or overseas?
We ship to all 50 United States. We don’t ship to other countries at this time.

What shipping service do you use?
All shipping is via USPS United States Postal Service or UPS Ground.

Delivery Times
Priority Mail is generally 2-4 business days, but that is an estimated time frame. It is not guaranteed. USPS does not consider it late or lost until 7 business days have gone by with no movement.

First Class Mail is generally 3-5 business days, but that is an estimated time frame. It is not guaranteed. USPS does not consider it late or lost until 7 business days have gone by with no movement.

UPS Ground is generally 2-4 business days, but that is an estimated time frame. It is not guaranteed. UPS does not consider it late or lost until 7 business days have gone by with no movement.

Is it too late to cancel my order?
We ship your order to you as quickly as possible. It depends on the status of your order and whether it has been shipped. You can contact our customer service representatives via email at ashley@blanksoutlet.com. We will do our best to accommodate your request.

What if the estimated delivery date has passed and I still don’t have my order?
Please contact customer service team by email ashley@blanksoutlet.com. Include your email address and order number.

Have an issue with an order?
If you have an issue with an order you have placed with us, and are missing item(s) or have any damage to your item(s), you must contact us via email ashley@blanksoutlet.com within 5 business days of package receipt. After 5 business days, your order will be considered to have been received complete.